Your privacy matters to us. This policy explains exactly what personal data c44444 collects, how it is used, who it is shared with, and the rights you hold as a member of our platform.
This Privacy Policy ("Policy") describes how c44444 ("we", "our", "us") collects, uses, processes, stores, and protects the personal information of individuals ("you", "your", "member") who access or use the c44444 platform, available at https://c44444.bio and any associated mobile applications or services (collectively, the "Platform").
c44444 is Bangladesh's premier online casino and sports betting platform, purpose-built for Bangladeshi players. We take your privacy seriously. This Policy is intended to be transparent, plain-language, and comprehensive — so you always know exactly what is happening with your personal data at every stage of your relationship with us.
By registering an account, accessing the Platform, or otherwise providing us with personal information, you acknowledge that you have read, understood, and agree to the terms of this Policy. If you do not agree, you must not use the c44444 Platform.
This Policy should be read together with our Terms & Conditions, which also form part of the agreement between you and c44444. In the event of any conflict between this Policy and the Terms, this Policy shall prevail in all matters relating to personal data and privacy.
This Policy applies to all personal data collected by c44444 regardless of the channel — including our website, live chat support, email correspondence, and payment processing interactions. It does not apply to third-party websites that may be linked from our Platform; their own privacy policies govern those services.
c44444 collects personal data in several ways: directly from you when you register or use the Platform, automatically as you interact with our services, and in some cases from trusted third-party sources such as identity verification providers and payment processors.
The categories of personal data we collect are set out in the table below:
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number, passport number | Provided by you at registration or during KYC verification |
| Contact Data | Email address, mobile phone number, home address | Provided by you at registration or account update |
| Financial Data | bKash/Nagad/Rocket mobile wallet number, bank account details, transaction history, deposit/withdrawal records | Provided by you and generated by platform activity |
| Technical Data | IP address, browser type and version, device type, operating system, session identifiers, time zone | Automatically collected via cookies and server logs |
| Usage Data | Games played, bets placed, bet amounts, win/loss records, session duration, pages visited, click patterns | Automatically generated by platform activity |
| Communications Data | Live chat transcripts, email correspondence, WhatsApp message records | Generated during support interactions |
| Verification Data | Copies of government-issued ID, proof of address documents, selfie/liveness check images | Provided by you during KYC/AML verification |
| Responsible Gaming Data | Self-exclusion status, deposit limit settings, cooling-off period records, reality check preferences | Generated from responsible gaming tool usage |
We do not collect or store full payment card numbers. Where card payments are processed, they are handled directly by our PCI-DSS-compliant payment partners, and c44444 only retains a tokenised reference, not the underlying card data.
Special categories of data: c44444 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data for identification purposes. If you voluntarily share any such information in a support communication, we will handle it with the highest level of care and will not use it for any purpose beyond resolving your query.
c44444 uses personal data only for clearly defined, legitimate purposes. We do not use your data in ways that are incompatible with the purpose for which it was originally collected. The primary purposes for which we process your personal data are described below:
Every instance of personal data processing by c44444 is grounded in one or more of the following legal bases:
Where we rely on legitimate interests as our legal basis, we conduct a balancing test to ensure that our interests do not unduly override your privacy rights. You have the right to object to processing based on legitimate interests; see Section 09 for details of how to exercise this right.
c44444 does not sell, rent, or trade your personal data to any third party for commercial purposes. We share personal data only in the limited circumstances described below, and only to the extent strictly necessary for the stated purpose:
All third parties with whom c44444 shares personal data are required to maintain appropriate technical and organisational security measures and are prohibited from using your data for any purpose beyond the specified, contracted purpose.
c44444 uses cookies and similar tracking technologies to operate the Platform effectively, improve your experience, and gather analytical insights. A cookie is a small text file placed on your device by our web server when you visit the Platform. Cookies do not harm your device and do not contain executable code.
The categories of cookies we use are as follows:
You can control cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may prevent you from accessing certain parts of the Platform. For a full list of the specific cookies in use on the Platform and their individual retention periods, please contact our support team.
c44444 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following retention periods apply as a general guide:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | AML/KYC legal obligation |
| Financial Transaction Data | Duration of account + 5 years post-closure | AML legal obligation and financial record-keeping |
| Gaming/Betting Records | Duration of account + 3 years post-closure | Regulatory compliance and dispute resolution |
| Support Communications | 3 years from last interaction | Legitimate interest (dispute resolution) |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Legal obligation (demonstrating consent) |
| Technical/Log Data | Up to 13 months | Security and fraud prevention (legitimate interest) |
| Responsible Gaming Data | Duration of account + 5 years post-closure | Regulatory compliance and member protection |
When the applicable retention period expires, data is securely deleted or irreversibly anonymised so that it can no longer be linked to you as an individual. Where anonymised data is retained for analytical purposes beyond the retention period, it no longer constitutes personal data and falls outside the scope of this Policy.
c44444 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security framework includes the following controls:
While c44444 takes all reasonable precautions to protect your data, no internet transmission or digital storage system is completely immune to risk. We encourage you to use a strong, unique password for your c44444 account and to enable any available two-factor authentication options. Never share your password with anyone — c44444 staff will never ask for it.
As a member of c44444, you have a number of rights in relation to the personal data we hold about you. These rights are described below. To exercise any of these rights, please contact our support team via live chat or by emailing [email protected]. We will respond to all valid requests within 30 days of receipt, free of charge.
c44444 is strictly an adults-only platform. We do not knowingly collect personal data from any individual under the age of 18. Our registration process includes mandatory age verification, and any account found to belong to a person under 18 will be immediately closed and all associated data handled in accordance with our age-verification policy and applicable law.
If you are a parent or guardian and believe that a minor in your care has registered an account with c44444, please contact our support team immediately via live chat or at [email protected]. We will investigate promptly and take all necessary action, including account closure and data deletion, subject to any overriding legal obligations.
18+ Strictly Enforced. c44444 takes underage gambling prevention extremely seriously. We invest in robust age-gate and identity verification technology to ensure that our Platform remains accessible only to adults aged 18 and above. If you suspect a minor is attempting to access our platform, please report it immediately.
c44444 operates as an international online gaming platform. As a result, your personal data may be transferred to and processed in countries other than Bangladesh, including countries where our hosting infrastructure, game content providers, or payment processors are located. These countries may have data protection laws that differ from those in Bangladesh.
Where such transfers occur, c44444 takes all reasonable steps to ensure that your personal data receives an equivalent level of protection to that provided under this Policy. These steps may include:
By using the c44444 Platform, you acknowledge and consent to the transfer of your personal data in the circumstances described in this section, subject always to the protections described above.
The c44444 Platform may contain links to third-party websites, services, or content — for example, within game information panels or promotional material from content provider partners. These third-party destinations are not operated by c44444 and are not subject to this Privacy Policy.
c44444 has no control over the content, privacy practices, or data handling of any third-party website or service, and we accept no responsibility or liability for them. We strongly encourage you to review the privacy policy of any third-party website you visit. The inclusion of a link on the c44444 Platform does not constitute an endorsement of that third party's privacy practices.
c44444 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or operational requirements. When material changes are made to this Policy, we will notify registered members by email to the address on file and/or by displaying a prominent notice on the Platform upon your next login.
The updated Policy will display the revised effective date at the top of the document. Your continued use of the c44444 Platform following notification of a material change constitutes your acceptance of the updated Policy. If you do not agree with any changes, you must cease using the Platform and may request account closure by contacting our support team.
We recommend that all members review this Policy periodically — at a minimum, whenever you receive a notification of update — to remain fully informed of how your personal data is being handled.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way c44444 handles your personal data, please contact our dedicated privacy support team through any of the following channels:
When submitting a privacy-related request, please include your registered email address and a clear description of your request so that we can locate your records and respond accurately. We will acknowledge receipt of all privacy requests within 48 hours and provide a full response within 30 calendar days.
This Privacy Policy was last reviewed and updated on 1 January 2026.
Our Commitments
c44444's privacy framework is built around six core commitments that together ensure your personal data is always handled with integrity and transparency.
Every byte of data exchanged between your device and c44444's servers is protected by bank-grade 256-bit SSL/TLS encryption. Your credentials, payment details, and personal information are never transmitted in plain text.
c44444 enforces rigorous Know Your Customer checks on all accounts. Identity verification protects you from fraud, ensures age compliance, and keeps our platform safe for every legitimate member.
Your personal data is never sold, rented, or traded to third parties for commercial gain. We share data only where operationally necessary and always under strict contractual safeguards.
We follow a data minimisation principle — collecting only what is genuinely necessary to deliver our services and meet legal obligations. If we do not need it, we do not collect it.
Every category of personal data has a defined, documented retention period. Once that period expires, data is securely deleted or irreversibly anonymised — no indefinite storage, no ambiguity.
Access, correct, delete, restrict, port, or object to your data — all eight privacy rights are fully supported. Submit a request via live chat or email and we will respond within 30 days, free of charge.
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